Critical Battery Error – Amazon Kindle

Critical battery error is an Amazon Kindle Error message that usually occurs when the ebook is stuck on empty battery screen or is stuck on the charging screen. This problems is Amazon Kindle charging which cause people a headache and appear when the battery is 100% empty.

Kindle ebooks are weakness and must be used and protected very careful to extend their service life. When using Kindle for a long time or lack of use then the battery is empty and the screen may show Kindle critical battery error message that reads:

Critical Battery
Your battery is empty.
To continue using your Kindle, connect it to a power source.

When you see this message, your kindle battery can’t support Kindle to react with power supply. So you must try several times and hours to charge.

Fix Amazon Kindle Critical Battery Error

Fix Error Solution #1: Connect the charger

  1. Connect the charger to your Amazon Kindle and then plug it into the outlet. (With this Critical Error do not use your computer to charge your Kindle. It will take more time than using a power outlet.)
  2. Check if the charging led indicator light is on. (If not view the lights up, remove it for a while then reconnect the charger again). Be sure the charging light is lit — sometimes a drained Kindle will stop charging a few seconds after you plug it in.
  3. Let your Kindle charge for at least four to five hours so the battery will be fully charged.

NOTE:
If you really want to use another power adapter except for Amazon power adapter, please check back of your Kindle, then you will see relevant information about voltage and electric current Such as Kindle Paperwhite input 5.25V-Max500mA. That means your Kindle device can receive voltage under 5.25v.

Fix Error Solution #2: Press & hold the power button for 1 minute

  1. Connect the charger to your Amazon Kindle and then plug it into the outlet.
  2.  Just press & hold the power button while it is charging for about one minute. When you do that, he kindle turn off.
  3. Unplug the Kindle an reconnect the charger.
  4. Check if the charging led indicator light is on. (If not view the lights up, remove it for a while then reconnect the charger again)
  5. Let your Kindle charge for at least four to five hours so the battery will be fully charged.

Fix Error Solution #3: Recovery Mode

If you still see the same Critical Battery screen after charging with the above Solution:

  1. Unplug the USB cord, then hold the power slide to the right for at least 20 seconds.
  2. Release the power slide, then immediately press and hold the Home key for another 30 – 45 seconds.
  3. Once the Kindle’s screen begins to flash, release the Home key. The eReader will boot to recovery mode. To continue, press and hold the R key until the screen flashes again.
  4. After the device is finished rebooting, you may see the Critical Battery screen once more. If so, plug in the USB cord and wait for the Kindle to return to the Home screen.

Fix Error Solution #4: Kindle in a ziploc bag

If the above solution does not work, your battery might be dead. Please bring your Kindle to an authorized service center but first try this:

  1. Have the Kindle in a ziploc bag, squeeze out the air and put in the freezer section of your refrigerator for a period of 24 hours.
  2. Try to charge the unit again with wall outlet.

 

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3 Comments

  1. Bob Roberts

    Question: How can there even be a critical battery message if the battery is dead?

    1. 1uk4s

      That’s an e-ink display, once that display is turned on, it wont change it’s state, so before the battery dies, the kindle changes to the critical battery screen so, the screen will first show something different until the device is turned on again.
      You could even break the screen and it would still show the critical battery display.

      Hope you understand what i mean

  2. Nora

    This was a big help. After I got the screen with the tree and a space to type Reset, I left it on that screen and plugged it in and it stayed and the battery charged. After charging, the normal screen appeared. I also learned how to actually turn the kindle off and not just let it go to sleep, and to make sure the wifi is turned off. I’m hoping it I pay attention and keep it charged, I won’t have this problem again.
    Because my kindle is so old, I can’t register it or connect it to the internet. This isn’t so bad because I still can download library books and install them and they never expire!

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