Unexpected Store Exception Error in Windows is normally accompanied by the dreaded Blue Screen of Death (BSOD). A lot of users report the issue that the computer is freezing with an error message.

In some case this error can prevent you from accessing your system entirely. In many cases, it is observed that users encounter a different blue screen of death called Critical Process Died after the occurrence of this error.

The BSoD characteristically remains before the computer restarts again without showing the BIOS logo unless you force a shut down of the computer. The frequency of occurrence is always random. Its occurrence can be frequent or infrequent.

The error reads:

Your PC ran into a problem that it couldn´t handle, and now it needs to restart.

The unexpected store exception has troubled many users after they updated from previous versions of Windows 10 Operating System. This Error is similar to any other BSOD errors. This error can be caused by the following reasons:

  • Hardware Issues
  • Third-party programs and software
  • Driver Issues


Fix Error Solution #1: Disable or Uninstall Antivirus Programs Temporarily

If you are using any 3rd Party Antivirus app then first uninstall it and reboot a computer. In many cases, the Antivirus program can cause the UNEXPECTED_STORE_EXCEPTION Error in Windows 10 and in order to verify this is not the case here you need to disable your antivirus for a limited time so that you can check if the error still appears when the antivirus is off.

Perform the following steps to uninstall:

  1. Press the “Windows key + X” to pull up the pop-up menu above the start button appear.
  2. Select “Control panel” from the list.
  3. In the control panel, you should be able to see a section that goes by the name “Programs”. Click on it.

Here you will find a list of programs installed on your computer. From the list, go ahead and find your anti-virus software. If you have installed multiple versions of protection software then you should ideally uninstall all of them. To do so, right click on your selection and click on “Uninstall”.

Fix Error. Solution #2: Update Drivers

Drivers are essential components of your PC. They facilitate communication between the system and all installed programs and applications. They need to be installed and must be up-to-date for smooth computer operations. Check to see if any drivers are damaged or any that need to be updated.

  1. On your keyboard, press the Windows logo key and R at the same time to invoke a Run command.
  2. Type devmgmt.msc in the run box and press Enter to open Device Manager.
  3. Navigate through all the devices listed while looking out for any device with a yellow exclamation mark.
  4. Right-click on any such device before choosing “Update Driver”.
  5. Restart your computer after the update.

Fix Error Solution #3: Run Windows Memory Diagnostic Tool

Unexpected Store Exception Error, in some cases it is caused by an issue with your RAM memory (who would’ve thought). If your RAM memory is damaged in any way, the best solution is to replace it with a new one. But first, you should make sure it’s broken. This can be done by running the Windows Memory Diagnostic tool.

  1. On your keyboard, press the Windows logo key and R Key at the same time to invoke a Run command. Type mdsched.exe and press Enter.
  2. You could choose Restart now and check for problems (recommended) to check the status of your memory card right now.
  3. You will be seeing a blue page showing the progress of the check and number of passes it will run on memory.
  4. Once your Windows restarts, it will tell you if there is something wrong with your memory. If there is, you need to replace your bad RAM with a new one.

Fix Error Solution #4: System File Checker

  1. Click on Windows button and Search for cmd and you will get Command Prompt as a search result. (Right click on it & select Run as administrator option)
  2. A Command Prompt window will popup. In Command Prompt, enter the following lines command and hit Enter after each one.
     sfc /scannow
     chkdsk /f C:
  3. Let the process complete and make any repairs as necessary. Once the process is finished, exit the cmd.
  4. Now type memory in the Windows search bar and select “Windows Memory Diagnostic.
  5. In the set of options displayed select “Restart now and check for problems.”
  6. After which Windows will restart to check for possible RAM errors and will hopefully display the possible reasons as for why you get the Blue Screen of Death (BSOD) error message.
  7. Reboot your PC and check if the problem is resolved or not.

Fix Error. Solution #5: Disable fast startup

Disabling Fast Startup is undoubtedly the most effective solution capable of fixing this issue, although it results in the loss of the Fast Startup feature altogether. To disable Fast Startup, you need to:

  1. Press Windows Key + S and enter control panel. Now select Control Panel from the list of results.
  2. Select the Power Options from Control Panel.
  3. In the left pane, click on “Choose what the power button does”.
  4. Select Change settings that are currently unavailable.
  5. Uncheck the box beside Turn on fast startup (recommended) near the bottom of the window to turn off Fast Startup.
  6. Click on Save changes and close the System Settings
  7. Restart your computer.

Fix Error Solution #6: Run Windows Update Troubleshooter

  1. In Windows Search bar, type “troubleshooting”and click on Troubleshooting.
  2. Then, from the left window panel select View all.
  3. Next, from the Troubleshoot computer problems list select Windows Update.
  4. Follow on-screen instruction and let the Windows Update Troubleshoot run.
  5. Restart your PC to save changes.

Fix Error Solution #7: Perform system restore

If you have observed that you are encountering unexpected store exception error following some changes that you made on your computer then you might need to restore your system.

Step A:

  1. Go to control panel, look for Recovery then access it.
  2. Then select Open System Restore then click Next.
  3. Click the available Restoration point.
  4. Then click the Scan for affected programs.
  5. When finished click Next and then click Finish.

Step B:

  1. Press the combination of Win + Q keys.
  2. Click on “Settings” and choose “Recovery” icon.
  3. Select “System Restore” from the resultant open window.
  4. Choose an earlier date when your computer worked without any issues.
  5. The tool should start to run before shutting down the computer and restarting it again.
  6. Try launching an app which was showing your Unexpected Store Exception Error.

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